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Frequently Asked Questions
Product Information
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All products proudly Made in the USA.
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Our products are formulated to be safe for most breeds and sizes. However, we always recommend consulting with your veterinarian before introducing any new supplement or shampoo, especially for pets with pre-existing health conditions or sensitivities.
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Store our products in a cool, dry place away from direct sunlight. Ensure the lids or seals are tightly closed to maintain freshness and potency.
Shipping & Returns
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We offer standard and expedited shipping options. Delivery times vary depending on your location. Please refer to the checkout page to calculate.
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If you are not satisfied with your purchase, please contact our customer service team for assistance.
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You can reach our customer service team by email or by submitting the contact form above.
Probiotic Soft Chews
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Our Probiotic Soft Chews support normal digestive health and help maintain a healthy intestinal tract. They contain live (viable) naturally occurring microorganisms, digestive enzymes, and prebiotics to promote a healthy gut flora and overall wellness.
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Please follow these guidelines:
Up to 15 lbs: 1 soft chew daily
16 to 50 lbs: 2 soft chews daily
Over 50 lbs: 3 soft chews daily -
These chews are formulated for dogs over 6 weeks of age. Always consult your veterinarian before introducing new supplements to your puppy's diet.
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Our chews contain:
Bacillus subtilis & Bacillus coagulans: Probiotics for gut health.
Digestive Enzymes (alpha-Amylase, Lipase, Cellulase, Protease): To aid in digestion.
Prebiotics (Fructooligosaccharides): To support beneficial bacteria growth.
Calming Support Soft Chews
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Our Calming Support Soft Chews are formulated to help dogs exhibiting nervousness, hyperactivity, discontentment, or responding to environmentally-induced stress. They contain natural ingredients that promote relaxation and calmness.
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Please follow these guidelines:
Up to 15 lbs: 1 soft chew daily
16 to 50 lbs: 2 soft chews daily
Over 50 lbs: 3 soft chews daily -
Our chews contain:
Passionflower, Chamomile, and Valerian Root: Natural herbs known for their calming properties.
L-Tryptophan: An amino acid that helps produce serotonin, promoting relaxation.
Melatonin: A hormone that regulates sleep and can help calm anxiety. -
Yes, please note: Not for human consumption. Keep out of reach of children and animals. Consult your veterinarian before use, especially if your dog is pregnant, breeding, or on other medications.
Chlorhexidine 4% Shampoo
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This shampoo is a medicated formula designed to help manage skin conditions caused by bacteria and fungi. It contains Chlorhexidine Gluconate for antimicrobial activity.
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Follow your veterinarian's directions. Generally, it's recommended to wet the coat, apply the shampoo, lather, allow 5-10 minutes of contact time, and rinse thoroughly. Repeat if necessary.
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Yes, please note: For animal use only. For topical use only. Avoid contact with eyes and mucous membranes. Discontinue use if skin irritation develops.
Tearless Puppy Shampoo
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Our shampoo is formulated with gentle, non-irritating ingredients that are less likely to cause stinging or irritation to your puppy's eyes.
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Yes, this shampoo is designed for puppies and kittens. It is a gentle cleansing and conditioning formula.
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Bathe your puppy only when necessary. Wet the coat, apply the shampoo, lather, and rinse thoroughly. Towel dry to avoid chilling.
